Quick Q&A on BI Connector!

Can you share some details on the company developing BI Connector?

BI connector is developed by Guidanz Inc, a San Francisco Bay Area-based company. Guidanz was founded in 2010 and specializes in business intelligence and analytics products. In addition to BI connector, Guidanz has also developed Skedler, an easy to use reporting and alerting solution for customers using Elastic Stack. BI Connector is designed, developed and supported by a passionate team of analytics and BI experts based in U.S., Canada, and India

Can I get an extension of the free trial period for BI Connector?

Yes. We offer an extension of up to 30 days to help you complete your evaluation. Please contact us.

I tried all possible login configurations (including SSO options) in BI Connector and I am not able to connect from BI Connector to OBIEE. What should I do?

Please contact us to schedule a time for web conference where we can investigate the root cause of connection issue and suggest a suitable solution.

Where can I find documentation and tutorials for BI Connector?

There are many helpful resources available for all your BI Connector needs. Visit our Support Portal where you can find installation guides, user guides, troubleshooting help, and a list of answers to common how-to questions. In addition, you may also choose to Submit a Ticket and request for further support regarding your issue.

I am getting an error, I need help with installation/configuration. How do I contact someone for help?

For assistance about any installation/configuration issues, send a message explaining your situation to [email protected] and one of our team members will follow up with you.

Can you share a customer success story?

Take a look at our Case Studies to see how BI Connector has helped our customers modernize their BI. If you are interested in sharing your success story with BI Connector, please contact us and we’ll be more than happy to learn more about your experience with us.

Does BI Connector retain OBIEE’s Security Model in Power BI/Tableau?

BI Connector retains the OBIEE Security model in both Power BI Desktop and Tableau Desktop. In Power BI Service, the Security model of Power BI applies. Similarly, in Tableau Server, the Security model of your Tableau Server applies.

Does BI Connector connects to Oracle BI Publisher Reports?

BI Connector connects Power BI or Tableau to OAC/OTBI/OAS/OBIEE Subject Areas and Reports. It doesn’t support connectivity to BIP Reports at the moment.

Does BI Connector support writeback to OBIEE?

BI Connector connects your Power BI or Tableau to your OAC/OTBI/OAS/OBIEE data. It doesn’t support writeback.

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