FAQs on Tableau, Power BI, Qlik to OBIEE BI Connector


Quick Q&A on BI Connector!

What are the OBIEE features available via BI Connector? What are the limitations of connecting via BI Connector?

You can visualize data from OBIEE subject areas and reports using BI Connector. The limitations of connecting using BI Connector depends on the visualization tool and are often the limitations of the visualization tool themselves. If you are interested in learning more, please contact us to schedule a deep-dive session.

What versions of OBIEE does BI Connector work with?

BI Connector works with OBIEE 10g, 11g, and 12c.

What is the licensing model for BI Connector?

A specific number of BI Connector Desktop edition licenses will be provided for free based on the purchase of BI Connector Server edition licenses. If you require additional desktop licenses (beyond what’s freely provided with Server edition licenses) you can purchase the Desktop edition as stand-alone licenses at a separate cost.

BI Connector Server Edition for Power BI to OBIEE is licensed based on the CPU cores of the server machine in which Power BI Gateway/Report Server is deployed. The minimum number of CPU cores is 8.

BI Connector Server Edition for Tableau to OBIEE is licensed based on the CPU cores of the server machine if Tableau Server is licensed based on CPU cores. The minimum number of CPU cores is 8. If Tableau Server is licensed based on the number of users, BI Connector is licensed based on the total number of users for the Tableau Server. For Tableau Online users, BI Connector is licensed based on the total number of Tableau Online users.

Can you share some details on the company developing BI Connector?

BI connector is developed by Guidanz Inc, a San Francisco Bay Area-based company. Guidanz was founded in 2010 and specializes in business intelligence and analytics products. In addition to BI connector, Guidanz has also developed Skedler, an easy to use reporting and alerting solution for customers using Elastic Stack. BI Connector is designed, developed and supported by a passionate team of analytics and BI experts based in U.S., Canada, and India

Can I get an extension of the free trial period for BI Connector?

Yes. We offer an extension of up to 30 days to help you complete your evaluation. Please contact us.

I tried all possible login configurations (including SSO options) in BI Connector and I am not able to connect from BI Connector to OBIEE. What should I do?

Please contact us to schedule a time for web conference where we can investigate the root cause of connection issue and suggest a suitable solution.

Where can I find documentation and tutorials for BI Connector?

There are many helpful resources available for all your BI Connector needs. Visit our Support Portal where you can find installation guides, user guides, troubleshooting help, and a list of answers to common how-to questions. In addition, you may also choose to Submit a Ticket and request for further support regarding your issue.

I am getting an error, I need help with installation/configuration. How do I contact someone for help?

For assistance about any installation/configuration issues, send a message explaining your situation to [email protected] and one of our team members will follow up with you.

Can you share a customer success story?

Take a look at our Case Studies to see how BI Connector has helped our customers modernize their BI. If you are interested in sharing your success story with BI Connector, please contact us and we’ll be more than happy to learn more about your experience with us.

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